Shipping Policy
Fast. Reliable. Worldwide.
At Schostal Originals, we ship globally with trusted couriers and offer free shipping when your order exceeds the minimum threshold for your region.
1. Order Cut-Off & Dispatch
Same-day shipping: Orders placed before 10:00 AM EST / 3:00 PM CET (Monday–Friday) leave our warehouse the same day.
Next-day shipping: Orders placed after the cut-off, at weekends or on public holidays ship the next working day.
Peak periods: During holidays, sales or unexpected events, dispatch may be delayed.
2.Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| Italy | 1–2 working days |
| European Union | 1–2 working days |
| USA | 2–3 working days |
| Rest of World | 2–4 working days |
Times are counted from the parcel’s departure and may vary because of customs clearance.
3. Shipping Rates & Free-Shipping Thresholds
| Region | Flat Shipping Fee | Free Shipping From |
|---|---|---|
| Italy | € 7.90 | € 150 |
| EU – Zones 1 / 3 / 4 | € 17.50 | € 250 |
| EU – Zone 5 | € 24.90 | € 275 |
| Switzerland | € 27.90 | € 300 |
| United Kingdom | € 26.90 | € 300 |
| USA & Canada | € 28.90 | € 400 |
| Rest of World – Zone 7 | € 50.00 | € 500 |
| Rest of World – Zone 8 | € 58.00 | € 550 |
Need to check your country’s zone? See the full DHL zone list.
4. International Duties & Taxes
Shipments outside the European Union may be subject to customs duties, import taxes, or brokerage fees determined by the destination country. These charges are not included at checkout and must be paid by the recipient upon delivery. Schostal Originals cannot refund or reimburse these costs.
All prices on our website are listed in Euros (€). Your payment provider may apply a currency conversion fee.
Prices shown include Italian VAT where applicable. For deliveries outside the European Union, no Italian VAT is charged; however, local customs authorities may apply their own duties and taxes, which remain the responsibility of the customer.
5. Pre-Orders & Monogramming
Monogrammed items: Please allow up to 10 additional business days for custom embroidery and shipping.
6. Couriers & Missed Delivery
We ship primarily with DHL Express (or an equivalent premium service). All parcels include tracking and require a signature. If you are unavailable, DHL will contact you to arrange a new delivery date or drop-off location.
7. Signature Packaging & Sustainability
Your order arrives in our signature gift box, wrapped in branded FSC-certified tissue paper. All packaging is fully recyclable to minimise environmental impact. Shipping Policy
8. Questions?
Our customer-care team is happy to help: support@schostaloriginals.com Shipping Policy
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